Message from the CEO
Since our inception in 2010, MetroFibre has grown rapidly into a company that continuously strives to deliver high-quality fibre network infrastructure, internet and related services to our customers.
Our priority is to understand what value means to you – our customers. We make it our purpose to understand your needs and what our fibre will enable in your home and business. Providing a reliable, quality fibre infrastructure network is only the beginning. We want to develop a national fibre footprint that enables your connectivity to ensure we develop and execute on shared objectives to achieve your desired outcomes.
Our success depends on our employees, and we greatly value their contribution. MetroFibre colleagues are chosen for their value system as well as for their skills. We are united in our passion for serving you and engaging in open, two-way dialogue founded on integrity, respect and loyalty.
Superior quality and customer satisfaction are the overarching themes for MetroFibre and its employees. They remain an integral part of how we operate. We aim to be a responsive team that takes a proactive approach, with a ‘can-do’ attitude, in partnership with you.
Let us grow together!
Jan-Jan Bezuidenhout
Chief Executive Officer
Leadership Team
Leadership Team
Jan-Jan Bezuidenhout Chief Executive Officer
Charles Castle
Jacques de Villiers
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Shareholding





Overview

MetroFibre is open access & owns its own network
View of the future
Our services
Business Solutions Fibre to the busines
SMME Solutions
Home Solutions Fibre to the home
The value we bring
FTTH
SMME
Wholesale
• Uncapped and unshaped
• Symmetrical upload and
download speeds*
• Includes Router and ONT
• Month-to-month packages
• Trained first level customer
care
• Continuous updates on the
progress of your order
• Customer service available
365 days a year
• Sales support response
time – one business day
• Network Operations
Centre for technical
assistance
• Uncapped and unshaped
• Symmetrical upload and
download speeds
• Month-to-month contracts
• Includes Router
• SLA: 24 business hours
• End-to-end infrastructure provisioning
• Standard issue 1 x static
• IP address
• Low latency and low
packet loss
• 1:10 contention
ratio GPON based
deployment
Uncapped and unshaped
• Symmetrical upload and
download speeds
• Includes equipment
• Various term contracts to
suit your needs
• Various business Service Level Agreements (SLAs) to choose from, depending on your unique needs
Our commitment to ethics
Caring about people
B-BBEE status Level

About Us
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MetroFibre established April 2010



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First MEF-compliant network within South Afarica


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FTTX Council Africa member

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Sanlam Private Equity invests (as a strategic B-BBEE partnership)



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MetroFibre independent ISP launched



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ARC invests as an anchor B-BBEE shareholder



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Partners with credible property developers M&T, Century developers and Uniqon



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STOA Infra & Energy invests in MetroFibre, first international investor



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MetroFibre SMME launched



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AIIM invests in MetroFibre



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AIIM, SAHIF and STOA complete follow-on acquisition in MetroFibre



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Our Company History
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